Victoria secret order not delivered11/23/2023 ![]() I went in to my local Victoria's Secret to purchase some bras. ![]() I just wonder if anyone there cares or will contact me. I wonder if I still get the getaway bag since the offer ended yesterday. A company this size should have more people trying to assist, not just 3 (one on vacation, one out of the office, and a mgr that doesn't return calls). As of today, I have not heard from anyone. I received assistance in getting the order processed (even passed my credit limit), but it's sitting on someone's to-do list for more than a week. This has been extremely frustrating and is a joke considering the fact that I was approved. She was only able to leave messages which both of us have been doing, for them to call me. I asked if I should cancel my order she indicated that it would not be a bad idea, but she is not able to assist in giving me status. She said that the only thing she could do is to leave them messages. I called on Friday and spoke to Kim again to let her know that I have not received a call from Yokim or Amber (who I left numerous messages for). She indicated that Yokim would review the call and call me back that was 5 days ago. I have called and spoken with Kim more than once. They asked me if VS had proof, if I signed for the package since it was made to my address on a card that does not belong to me. ![]() I did contact the Police and also went there and they told me they did not understand why they were involved with something that took place more than 2 years ago. I said, "They ordered shoes?" She then told me what was ordered and I asked her how she could possibly know what size I am. I told her, "Since I responded back when I received the letter, why am I responsible?" She said that it was because they are ordering the same size as you. She then said to go there in person and let them know. I told her that I don't think the Police will call VS regarding this matter but that I would let them know what I am being instructed to do. and explain to them what had occurred and to have the Police call her? Jocelyn then told me that I would need to call the local Police Dept. I told her that I remember getting a letter and that I thought everything was taken care of because I confirmed the charge was not made by me. Jocelyn indicated that there was a problem with my order because of the fraudulent charge made to my account in 2011. I indicated that I left a message for her yesterday and they transferred me to Jocelyn. I was told that I would have to speak to Amber. On 2/26, I had not heard back and thought to check the status of my order. I called her the very next morning and left her a vm. At this time, I was sure my order would be placed and was super excited to find out that I would be able to get a free getaway bag since my order was over $75.Ī few days after I placed my order (around 2/25/13), I received a vm from Amber stating that she would need to speak with me. I spoke to a few reps who were able to assist me in getting free shipping and my card to accept a $261 total. I placed my order online and called because with tax and shipping, it took my order over the $250. I looked through the catalog I was sent and saw that they carried Ugg Boots that I was not able to get for my daughter for Christmas. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.About one month ago, I received a VS Credit Card that I applied for. We forward your information to a lender you wish to contact so that they may contact you directly.Ĭopyright © 2023 Consumers Unified, LLC DBA ConsumerAffairs. Rather, we display rates from lenders that are licensed or otherwise authorized to work in Vermont. Home Warranty disclosure for New Jersey Residents: The product being offered is a service contract and is separate and distinct from any product or service warranty which may be provided by the home builder or manufacturer.Ĭonsumers Unified, LLC does not take loan or mortgage applications or make credit decisions. THE LENDER MAY BE SUBJECT TO FEDERAL LENDING LAWS. THE LENDER MAY NOT BE SUBJECT TO ALL VERMONT LENDING LAWS. INFORMATION RECEIVED WILL BE SHARED WITH ONE OR MORE THIRD PARTIES IN CONNECTION WITH YOUR LOAN INQUIRY. ![]() It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers.Ĭompany NMLS Consumer Access #2110672 MORTGAGE BROKER ONLY, NOT A MORTGAGE LENDER OR MORTGAGE CORRESPONDENT LENDER Our content is intended to be used for general information purposes only. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. ConsumerAffairs is not a government agency.
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